Overview
Planet Casino has been online since 2011 and licensed by the Lotteries & Gaming Authority (LGA) of Malta. Its software is powered by BetOnSoft and owned by I-Services N.V. Casinos. The casino operates using BetOnSoft Software, offers 100 games including a variety of Slots, table games and video poker selections. You can access those games using mobile, instant play or downloadable software in English, Italian or French and there is a $750 bonus up for grabs for new players.
Promotions & Bonuses.
The casino offers a great welcome package to all its new players. Upon registering an account, you will be awarded with a welcome bonus of 100% up to $200 on your first deposit, 50% up to $100 on your second deposit and 150% up to $450 on your third deposit. The total value of this welcome package is $750.
All players will earn player points when wagering on any of the games offered and these points can be exchanged for cash. There is furthermore a VIP loyalty benefit with 4 levels. This will reward with various Bonuses throughout the year.
Security.
Planet Casino has the right tools and software in place to ensure its software is safe and secure. This transcends to all areas of the casino including its cashier, which uses special encryption technology.
Software/Games Variety.
Planet Casino powers its casino using BetOnSoft software. This is a smaller provider in the world of egaming and their game list reflects that, as does their creativity. They offer a mixture of slots, video slots, table and video poker games. There are some additional mixed games, which would fall under the speciality game category.
The one nice aspect is that they offer instant play, download and mobile software.
Graphics & Sounds.
The graphic and sounds are satisfactory but not outstanding. BetOnSoft offers somewhat basic graphics with its games being somewhat small, with only 100 titles. The sounds are lacking imagination as well and could do with improvements as this new developer gains momentum and builds its repertoire of games.
Banking.
Planet Casino offers payment options that are limited to Visa, MasterCard, Skrill, Neteller and ECOcard. At this stage only withdrawals are permitted via bank wire transfer. All transactions are processed by Seaside Payment Services Ltd and USD, CAD, EUR and GBP are allowed.
Payout Percentage.
The payout percentage is not listed.
Customer Support.
Customer support is provided 24 hours a day. If you have an issue you need resolved, you can choose to interact with customer support through telephone, email or live chat. The live chat option is by far the fastest way to get a hold of one of the representatives to resolve or have your questions answered.
Restricted Territories. The casino does not permit players from the U.S
Personal Opinion
The overall impression with Planet Casino is lack luster. The games do not excite a great deal nor do the small number of options for depositing let alone withdrawals. While they may have an active support team and the promotions are decent, that alone is simply not enough in today’s competitive world of Online Gambling.