Golden Palace is one of the oldest and most famous casinos these days, with its launch date going back to 1997. The software used by them is currently the one from Top Game (IGSONLINE), as they’ve made the move from Playtech in December 2013. With a gaming license from Curacao, the casino offers players a range of Slot machines, table titles and so on.
Overview.
Golden Palace, one of the industry’s best and oldest casinos that operate online, was launched in 1997 and they’ve gone through a number of platform changes since then. Starting out with Microgaming, then Playtech, and now they are run through IGSONLINE software. A couple of great slot machines they offer now include Black Diamond, Daytona Gold and Bee Land.
Luckily, both the software and the Flash versions are offered to their players, giving them the choice on which one they should go with.
Promotions and Bonuses.
Golden Palace’s loyalty program has a lot of components to it, the one most important for a beginner being the deposit Bonus. Their match percentage seem designed to dazzle, offering the player up to 400% for the first deposit, while the second one has up to 300% match. no deposit bonuses are there as well, offering the player $35 for free. High rollers that put in at least $1,000 in a single deposit will get a 100% match bonus in return.
With every single wager you make here, you get something in return as part of their loyalty promotions.
Software/Games Variety.
The Gaming software that Golden Palace is currently based on is offered by IGS Online, with the main categories listed being classic slots, video slots, video poker, roulette, blackjack and others. This is not one of the big developers of the casino industry, but their games seem to be well thought out. They even have their own progressive jackpots, examples being Bingo Slot and Sweets Surprise.
Flash and software versions exist for the Golden Palace platform, so you should have no problem getting started here.
Graphics and Sounds.
Though not exactly as good as the ones from Microgaming or Playtech, the IGS Slots are a pleasant surprise, doing well both with their graphics and their sound effects. Give them a chance, especially their modern titles.
Banking.
The currencies supported by Golden Palace include the three major contenders, the US Dollar, British pound sterling and the Euro. Deposits may be done through bank wire transfers, MasterCard, InstaDebit, Neteller, Skrill, Visa or EcoPayz. Withdrawals are done through wire transfers, bank wire transfers, Skrill or Neteller and their limit varies between $2,500 and $10,000 per week.
Payout Percentage.
The RTP is not published on the website.
Customer Support.
With a website that is available in English, Chinese, Italian, German, Spanish and Japanese, the Casino tries to give everyone support, but the best help will be received in English. There are various phone and fax numbers provided and an email address. The live chat option doesn’t seem to be present.
Personal Opinion.
Though they’re no longer offering Playtech games, Golden Palace remains the same old company that is hugely popular for its publicity stunts. They have a decent set of games to offer, very good promotional packages and they seem to do their job very well.