Mandarin Palace Casino Review 2025

Mandarin Palace has been serving up the games since 2009, the year when it was created. It is operated through The Genesys Group, which includes multiple gaming sites besides this one Mandarin, meaning they are established and proven reliable. The platform is provided by BetOnSoft, while the license is from the Government from Curacao. You find roulette, slots, tables, progressive games, blackjack, scratch cards, keno and video poker as games on offer.

Overview.

Mandarin Palace has been operated by The Genesys Group since 2009, its launch year. They have a license offered by the Curacao government, based in Netherlands Antilles and a software platform that is taken from BetOnSoft. There are a few titles that have proved popular in this past from this developer, some of the names including Dream Wheel, Rocket Jacks, Le Chocolatier or Legends of Avalon.

Instant Play, Mobile and Software versions are all available here, so you will find it easy to get started. Beginners and loyal players both benefit from bonuses and promotions.

Promotions and Bonuses.

The owners put up to $4,500 for each player that is willing to make deposits of the right size in order to benefit from them. There are four initial deposits plus an anniversary offer which when put together look truly impressive. The 1^st deposit gets you up to $500 (100% match), the 2^nd one comes with $625 (75%), the 3^rd deposit with $500 (100%) and the 4^th deposit $625 (125%).

On top of those initial welcome bonuses there are bonuses available each week and a loyalty program which can get you rewards and lifestyle gifts.

Software/Games Variety.

BetOnSoft is the provider for the titles which you will get a chance to try out here and they cover every major type that you usually find on these sites. That means various types of roulette, a lot of different slots, table titles, scratch cards, keno, video poker and so on. There are a few progressive jackpots as well and the names on that list include Legends of Avalon, Dream Wheel, Cash Flow (two games with this name) and Rocket Jacks.

There is a Flash variant for the titles available here and as you might expect it's the way to go unless you have a reason to prefer the software version.

Graphics and Sounds.

In most cases you will find that the titles available at this developer are a pleasant surprise and that you will have no problem spending hours playing them. There are various themes for these titles (especially for the slots) and that usually means special graphics, animations and sound effects for each one.

Banking.

The payments you make here can be in one of the eight different currencies supported, which include the USD, GBP, Euro, CAD, AUD, DKK, SEK and NOK. As for the payment options through which you can make those payments they are Ukash, GiroPay, iDeal, Visa, Ecopayz, Skrill and Paysafecard. Some of these options are available only for certain countries.

Payout Percentage.

Relevant certificates on the RNG's audits are published but there is no information about the payout percentage.

Customer Support.

A team of professional support staff is always a plus for a site of this type, so this is one area which recommends them as a good choice. The email is the option that is usually most popular, along with the live chat. The phone numbers are offered for each individual country though and they are toll free, so definitely consider them to call or send a fax. The countries which benefit from their own phone numbers are USA, UK, Holland, Sweden, Denmark, Norway, Italy, Germany, Belgium, Australia and Canada.

Personal Opinion.

It's almost unbelievable the size of the bonus offered to a new player, with up for $4,500 available and with match percentages between 75% and 125%. It's operated by a group that is well known and which has a few other well known brands that it runs, and one with a good reputation.

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Slots you can play at Mandarin Palace Casino