A while back I used $5 chip at Plenty Jackpots (the one they sent me in the mail).I won on it and have been trying to withdraw. They have no live help. I've been e-mailing them, trying to find out if they received my docs. I guess I'll have to call. Has anyone had any experience with them? I hate being in the dark like this. They e-mailed me once asking for security form and docs, nothing since. Oct 30 is when I started.