Moon Games is a Gibraltar based Online Casino that was opened 2013. They’re a fresh brand that is run through Cassava Enterprises. The management team is well known for the other brands that they operate, all being part of the 888 group and using the Dragonfish software. The license is issued by the Gambling Commissioner of Gibraltar and the focus with the games is quite heavily towards slots, both regular and progressives. The other big categories are the scratch cards and instants.
With Moon Games you will find a highly professional and dedicated team that’s been operating this casino since 2013. They are part of the Cassava Enterprises group, so you can expect the Dragonfish platform and games on the website. The license that gives you a little bit of extra security is offered in Gibraltar, the country where the company is based. The slots take up most of the game catalogue, with the best examples being names like Rainbow Riches, Bruce Lee and Starburst.
All the games that are offered here are part of their instant platform that you can start playing once your new account is created. They give you some Bonuses for the initial couple of deposits that should be good even for a high roller.
Promotions and Bonuses.
The promotion that will get your attention is the one designed only with the new players in mind. That means a reward for those that decide to get an account and then to make an initial deposit. This reward takes the form of three Deposit Bonuses, with a match at 100% for the first one ($500) and at 50% for the next two ($500 each), for a total bonus of up to $1,500. If you’re a high roller, then definitely check out the promotions available for VIP’s here, with bigger bonuses and with the chance to get gifts in the mail.
The Bonus Wheel feature is also a plus for them, a way to get a bonus without knowing in advance how much it will be. Up to 1,000% match can be awarded, or as little as 20%.
The platform that was chosen for this website is the same one that all the 888 properties choose to use, Dragonfish (Random Logic being its former name). The website chooses to offer mostly slots, with the other categories not being as well represented. The progressives are all great designs and will give you the chance to hit some nice wins. Some of the names available are Shaman’s Dream, Cupid’s Arrow, Temple of Isis and Doubleup Ducks.
Graphics and Sounds.
Not all games are created the same, so you might get some here that don’t look that great, but for the most part you will be surprised at the quality of some of the titles (Robin Hood in particular was a favourite of mine). You will get all the right animations and graphics while playing these titles.
Making your deposit or withdrawing funds is made as easy as possible here, and an example of that is the possibility of using the phone to withdraw or to deposit money, with the phone numbers used for this being free. If you’d rather not give your credit card details to a live person, there is always one of the other payment methods that are listed. Some of the better ones available are the credit/debit cards, Neteller, Ukash, PayPal, Paysafecard and Entropay. If none of the other options are usable in your case, the wire transfer is also an option.
The website prides itself with a 95% payout percentage, mentioned with a badge in the footer of the website.
While mostly focused on the UK market, as evidenced by the presence of toll free numbers only for that country, the customer support department will be able to help all players as long as they can communicate in English. The staff is not available 24/7 unfortunately, so you can get in touch with them only for about 8 hours on Sunday and a bit over 12 hours per day the rest of the time. The options are the standard email and telephone (with toll free option for UK).
Moon Games has a lot to offer and for multiple reasons. The strongest point is the wide variety of Slots and the deposit bonuses that are in use. The one downside that was the limited availability of support, which is something that no Casino should do but otherwise, the other offerings are superb.