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Bad times If you experience som bad times at a casino let us know so others may not have the same issues.

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Old 01-21-2009, 02:09 PM
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slotmom slotmom is offline
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Go Wild Casino, am i right or wrong?

Go Wild Casino Is a rough casino Just want to warn everyone
Here is a conversation with the casino support I had today . I feel you all needed to know . So beware
You are now chatting with 'Jenavive'
Jenavive: Hello Sandra

Sandra Cunningham: Hi I was refering people to your casino

Sandra Cunningham: and this one posted this replie

Sandra Cunningham: can you tell me why she is not getting the bonus

Sandra Cunningham: Here was what support told me Jason: How are you today ? heather baze: HI I have a referral from acct vgwr00015469 heather baze: Sandra Cunningham has refereed you and you would like the free $30. heather baze: and I would like Jason: Heather, can you please tell me your account number ? heather baze: vgwr00093533 Jason: Heather, currently, the best promotion I have for you is an AMAZING 100% bonus up to $100 on your first deposit. heather baze: Awwwwww why? Jason: Because I can see that your referral is not eligible for bonuses\ Jason: I'm really sorry to tell you this heather baze: ok thanks any way Jason: Though, I would be more than happy to credit that great first deposit bonus for you NO BONUS

Sandra Cunningham: are you there

Jenavive: I am :0

Jenavive:

Sandra Cunningham: why are you not excepting my referrals

Jenavive: I am just checking what is going on Sandra

Sandra Cunningham: I also was told you where going to have a affiliate program too and that was quite awhile ago too

Jenavive: Could you please tell me if this issue was about free $30 bonus or about referral bonus?

Sandra Cunningham: both

Jenavive: I am afraid that Jason was right Sandra

Sandra Cunningham: right for what

Sandra Cunningham: not giving the bonus

Sandra Cunningham: or my referrals

Jenavive: Your friend Heather haven't made any single deposit

Sandra Cunningham: I took it as both

Sandra Cunningham: she just signed up right

Jenavive: So she is not eligible to receive any referral bonus

Jenavive: About that free $30 bonus...

Sandra Cunningham: I am the referrie

Jenavive: That promotion was over few months ago

Jenavive: I will explain step by step

Sandra Cunningham: I did not know the bonus was over I have seen it still posted in othere forums

Jenavive: It is unfortunate situation Sandra

Jenavive: Forums often does not update their posts for a long time

Sandra Cunningham: so you are also saying I should not send any more referrals to you right because I will not get any credit for them right

Jenavive: So what I wanted to say is that free $30 promotion is over and right now we do have that promotion offer Jason gave to your friend

Sandra Cunningham: Do you have a affiliate program yet

Jenavive: Now about that referrals

Jenavive: When you want to invite a friend first thing you need to do is to send us an email with your account number and emails of all the friends you referred to us

Jenavive: Before they sign up

Sandra Cunningham: why what is the differance

Sandra Cunningham: they sign up from my link or I send them to you it is the same

Sandra Cunningham: no matter what I should get credit for a refferal

Sandra Cunningham: your just tring not to have to pay me

Jenavive: You can check everything about referrals on our promotions page

Sandra Cunningham: this has been going on sence day one

Jenavive: There you will see Invite A Friend topic

Sandra Cunningham: So I have not gotten any credit at all right

Jenavive: Second thing is that every friend you referred to us need to make at least one successful deposit of of $/€/£ 50 minimum and complete at least 50% of the deposit bonus turnover.

Jenavive: Those are the Terms and Conditions

Sandra Cunningham: so answer my question

Sandra Cunningham: either yes or no

Jenavive: Right now you are not eligible to receive refer a friend bonus

Sandra Cunningham: And I probley will never get any thing from your casino right

Jenavive: You will, of course

Sandra Cunningham: I am not happy with all of this

Jenavive: :0

Jenavive:

Sandra Cunningham: I am felling right now that you are a rough casino

Jenavive: As I said you can read everything about Invite a Friend in our Promotions page

Sandra Cunningham: I will post this in my forum about your casino and many more

Sandra Cunningham: for bad casinos is that what you want

Jenavive: I am really sorry because of the inconvenience and would like to ask you to understand that we are doing everything due to ours Terms & Conditions

Jenavive: our*

Sandra Cunningham: yes and not for the players and forums just for you that is what it is all about right

Sandra Cunningham: you would not want to make others happy just your selfs

Jenavive: You need to understand that our players satisfaction is in the first place

Sandra Cunningham: right you could have fooled me

Sandra Cunningham: I have never had a microgaming casino ever acted like this befor

Sandra Cunningham: I have always loved micro casinos till now

Jenavive: Sandra I do understand how you feel

Sandra Cunningham: how did you satisfie me or my referrals

Sandra Cunningham: do you

Jenavive: That was obvious a misunderstanding

Sandra Cunningham: now what am I to do with my referral I guess it is to best interest to pull your add because you are not a casino I would recamend to all the players out there

Sandra Cunningham: I was told to when you get a affiliate program that My referrals would get transfered to it . Now I even dought that

Sandra Cunningham: so you have nothing eles to say to me

Sandra Cunningham: So when are you getting affiliate

Sandra Cunningham: I have asked this about 3 months ago

Jenavive: About our affiliate program you need to send an email to [email address]

Sandra Cunningham: I have

Sandra Cunningham: and gotten no where

Jenavive: Our marketing team is dealing with this

Sandra Cunningham: I got that answer back then too

Jenavive: They are the one who can give you the answer

Sandra Cunningham: tell them to send me a emai I never get any answers

Jenavive: They will send you an email as soon as they set everything

Jenavive: I can assure you in that Sandra

Sandra Cunningham: ya I heard that too awhile ago

Sandra Cunningham: It is pretty sad the way you folks here are handling all of this

Sandra Cunningham: sure not a casino I want to chance my money at

Sandra Cunningham: I will go put all my money into another casino that can be trusted

Jenavive: http://www.gowildcasino.com/promotions.html

Jenavive: I want to send you a page where you can get all the info about all of our promotions and about Invite a Friend ...

Sandra Cunningham: I will list you as a rough casino ty very much and will pull your add and post this in othere forums as many as I can . Have a great day

Sandra Cunningham: I will start with mine

Jenavive: I am really sorry because of this misunderstanding and I do hope that in the future we will be the right choice for you and your friends to have some fun

Sandra Cunningham: and I will deliet your casino from my computor

Sandra Cunningham: there was no misunderstanding

Sandra Cunningham: you are only here for yourselfs

Sandra Cunningham: bye

Jenavive: Hope that you will change your mind Sandra

Sandra Cunningham: NEVER

Sandra Cunningham: you are a unsafe casino

Sandra Cunningham: there are too many out there to chose from and this one is off my list and hopfuly more will think the same way

Sandra Cunningham: I am off to post you as no good casino

Last edited by PokerFace; 10-26-2009 at 04:50 AM.
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Old 01-21-2009, 10:15 AM
dmoney644 dmoney644 is offline
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not sure i understand?

not completely sure why you are so upset slotmom? Did any your referrals make a minimum deposit of $50 and turn over at least 50% of it?

Quote:
Your invited friend must place at least one deposit of $/€/£ 50 minimum and complete at least 50% of the deposit bonus turnover.

This is how every referral program i've seen works, that any referral must make a minimum deposit before anyone gets credited. If some have made a deposit, then i would question whats going on, but if none have not made a deposit, then, there is nothing to be mad about, as its not the casinos fault.
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Have Fun, Win Big, And Always Read Terms & Conditions!!Dmoney
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Old 02-03-2009, 04:31 PM
JDUPREEZ JDUPREEZ is offline
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here you man..! i've been on the loosing side for a while, what to speak of putting up with the casino's other @#$% .. but i've just won a few times at lucky 18 casino and they are pretty easy going and helpful, in a Nice way.. they have put hope back in me.. now I just need to keep WINNING
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Old 04-02-2009, 07:12 AM
koolio koolio is offline
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Slotmom i dont see why u are upset either.

It seems to me that you didnt even bother to read the terms and conditions of the bonus from the MAIN source of info, which is the site itself. Nor did u ask any of the GoWild operators themselves before you began. Anyone can post crap in any forum. But the best place to ask about GoWild and their offers is at the official GoWild site.

Also it seems to me that you are trying to tell ppl how to run their business. You really need to check yourself and check the rules of the casinos. Just because you did not understand does not make Gowild a bad casino. The rules seem pretty clear to me, and Jenavive explained it quite nicely.

For me, after playing with gowild since November last year ive never had a problem with them. Service has always been top notch, payouts have been quick and they even inquire about how im doing personally.

Ive never had such personal support at any casino. Obviously there will be a few hitches and that is why YOU need to speak nicely with the staff and get the problem sorted out.

I dont know what sense it makes to go mumbling about when its clear u didnt update urself on the referrer rules.

Obviously you can use your money at any casino you want, it is yours. But to try and slate a casino just because u screwed up ur referrals info is just not right. Im sure you will always find some little problems at ANY online casino. These ppl are humans, they make mistakes and GoWild itself is very young, not even open a year as yet.

Give them time to develop. Provide good constructive suggestions and stop whining. Its ppl like you who make the rest of us get some "leftover anger" sometimes when we talk to the live support.

Check yourself and find a casino you like. For me I havent had any problems a GoWild. I encourage everyone to play there. They are young yes, and their rules do change a bit because of that. But they offer lots of crazy high bonuses, free spins and other little things that players like myself just love. check them out and come to your own decision rather than just listen to someone who clearly wants to run the casino herself.

If you like them then use them, if you dont then you can find one that suits you. For me GoWild is great, the support staff are unerstanding and helpful and i cant get enough

Slotmom please let me know when you open Slotmom casino. then you can get all the referal bonuses you want
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Old 04-17-2009, 11:25 PM
JohnD JohnD is offline
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Thumbs up What are you talking about?? GoWild Is one of a kind!!!!!!!

I must say that I am usually not an active forum member

Lady...WAKE UP!!!

GoWild is a Good Casino, In fact its one of the best I have ever joined and I pray every night that it will remain as joyful and pleasent as it is right now

The CS are the best ever!! no doubts about it...I mean...They are practically my friends and their promos are good - better than any microgaming casino .... It is about time that we will all have a casino like that and I hope that it will last as much as possible - I am having the best time and I've withdrawn 3K last month and guess what??? I am still a VIP and I am still getting the best promos - actualy they sounded very happy to hear that I've won


Wake up -GoWild!!

J.D
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Old 04-22-2009, 10:50 PM
JohnD JohnD is offline
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Woooooohoooooo

I just won $1,800 on The great galaxy grab!!!!! I told you GOWILD ARE THE BEST

Certainly my lucky casino

Now I can buy a new mac

I'm SO HAPPYYYYYYYY.....lol..I had to share

Good luck to everyone
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Old 04-24-2009, 01:56 PM
antastic antastic is offline
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I wish I could play there too. I'm in USA, understand they won't take USA players. But I'm in agreement with the other replies. Casinos all have similar rules on bonus money and affiliate programs. Sounds like someone forgot to read the rules. You cannot blacklist a casino with invalid complaints. I'm sure they (the casino) are not too worried about the damage this post will cause.
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Old 08-20-2009, 06:21 PM
happypal happypal is offline
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Gowild scam

I have very bad expirience with gowild.
But long story short. I would recommend everbody to avoid playing at Gowild. There is strong evidence that they do not provide a fair gaming expirience

http://forum.casinotribunal.com/show...0&postcount=13
http://www.casino-crush.com/bb2/go-w...o-vt30768.html

Last edited by happypal; 08-20-2009 at 06:33 PM.
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Old 08-20-2009, 07:18 PM
kotsy1 kotsy1 is offline
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happypal, these 2 sites do not provide STRONG evidence. Need more information
before a conclusion. Seems to be a few disgruntled players so far.
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Old 09-02-2009, 03:53 PM
happypal happypal is offline
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I'd say you are an affiliate for them , and therefore there's a conflict of interest for you in this discussion. That is why I chose not to continue arguing, since you obviously make money of them and therefore defend them, how unreasonable it may be. Good Luck in scaming or supporting scaming.
http://www.casino-crush.com/bb2/go-w...o-vt30768.html
http://www.casino-crush.com/bb2/go-w...o-vt30768.html
http://www.allfreechips.com/phpBB2/b...html#post30922
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