Everyone read this:

Please wait for a site operator to respond.
You are now chatting with 'George'
George: Welcome to the Casino Support Desk. How can I help you?
Donald Ledford: I want to claim my free play winnings or transfer them into my real account
George: For which casino are you referring to ?
Donald Ledford: crazy vegas
George: One moment while I check my records please.
Donald Ledford: ok
Donald Ledford: tcvr06564381
George: Thank you for your patience. I will be with you shortly.
Donald Ledford: ok np
Donald Ledford: rules say if I completed the playthrough requirements which I did it will be transferred to my cash balance
George: you have not met the required wagering to claim the bonus
Donald Ledford: yes I did
George: How much did you claim ?
Donald Ledford: If it was over the 1000 free and I wagered 100 bets I get the difference transferred and I did
Donald Ledford: Go to Crazy Vegas Casino Banking Withdrawl and look to the ghtri
Donald Ledford: right
George: Ok it did not go through because you already played it on your CasinoUS account
George: You can only play it for one casino per group
Donald Ledford: WHAT?
Donald Ledford: i PLAYED i WON AND NOW i WANT MY MONEY TRANSFERRED
George: You do not qualify for the bonus
Donald Ledford: tHATS NOT RIGHT AND YOU KNOW IT
Donald Ledford: i WANT TO SPEAK TO YOUR SUPERVISER
George: We do apologize for the inconvenience however it is the terms for that promotion
Donald Ledford: no IT WASNT i WON AND NOW YOUR NOT GONNA GIVE ME MY MONEY
George: That promotion can only be claimed once as per our Terms and conditions you cannot claim it on this casino as you already played the freespins on your CasinoUS account
Donald Ledford: THAT WAS NEVER STATED ANYWHERE
George: One moment
Donald Ledford: TY
George: Thank you for your patience. I will be with you shortly.
Donald Ledford: TY
George: Once you click on the Freespins icon on the homepage. It's point number 16
George: 16. Once a player has claimed the First Deposit/ Freeplay promotion at this casino, he/she in ineligible to claim it at any other Vegas Partner Lounge Casino.(Unless Invited).
Donald Ledford: vEGAS PARTNER DOES NOT SAY CASINO US
Donald Ledford: If this can't be resolved I'm gonna copy and paste this correspondence to let everyone know before they deposit at this casino.
George: CasinoUS is one of the casino's in the Vegas Partner Lounge Group
Donald Ledford: Okay end of conversation I'm gonna post this at all the sites who promote your casinos for unfair business practices. Thank you and have a great day

I send your conversation to one biggest finnish site

Thank you sites like this should be clear and not mess people around. Good luck in your gaming.