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Bad times If you experience som bad times at a casino let us know so others may not have the same issues.

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Old 06-15-2006, 11:24 PM
Wellscaw17 Wellscaw17 is offline
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Poker Room. no credit for deposit

On June 2, 2006, My girlfriend deposited $200.00 into her poker room account from her click2pay account. This money was received by pokerroom(verified thru email) but was not put into her poker room account. We have called several times and was told there was a problem that weekend and the money would have to be posted manually. I have also emailed them several times and have never received a reply. They have aknowledged that this is their problem but I still cannot get money posted. I also complained to Kawanake gamming commission (2 emails) and have never gotten a reply. any help I can get would be greatly appreciated. Her username at poker room is chrisewc18. Thanking you again for any help I can get. Cory and Chrissy.

Thanks for trying to help Chip. They even admitted they owe me all the deposit bonuses too. I will be happy just to get my $200.00. The transaction number was 5927731. I also gave them click2pays transaction number which is about 30 digits long. Thanks again for any help you can give me, Chrissy
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Old 06-15-2006, 11:34 PM
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Chip Chip is offline
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ill see what i can do, may need the transaction # but il let you know if that comes up
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Old 06-21-2006, 05:55 PM
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sure it was pokerroom.com?

heres the feedback i got

Thank you for your enquiry.

Unfortunately, there is no player listed on PokerRoom with the name "chrisewc18".
Could you please advise the complainant to contact PokerRoom customer support with
the details of their problem?
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Old 06-21-2006, 06:35 PM
Wellscaw17 Wellscaw17 is offline
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Sorry chip. Since you can only use one account and we both play poker there I got the acount names mixed up. It is poker room and the username is borderdog1. The transaction number is 5927731. Thanks again for any help you can give us, Chrissy
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