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Old 04-25-2005, 06:17 PM
wbwinkle wbwinkle is offline
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Connecto informed me they are locking my account

They are locking my account! Connecto just flat stole from me! I reported the fraud to Visa! I will not let this one go!

P.S. Since they could not read the copys, I offered to mail them the actual card. They would not give me their physical address, that should tell us something right there.
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Old 04-25-2005, 06:25 PM
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this is turning pretty crappy, I always use netteller to avoid this kind of stuff, if I hear back from the email i sent (sent to you as well) ill let you know
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Old 04-25-2005, 09:47 PM
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I had a friend bring over her scanner. She scanned the card at 150 dpi, b/w photo to reduces glare and with the sharpen image filter on.

The scan is CRYSTAL CLEAR, you would think you were looking at the actual card.
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Old 04-25-2005, 10:35 PM
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Everyone sitting down.....

Please wait for a site operator to respond.
You are now chatting with 'Peter'
you: You have the perfect pic of my card now. So what is the next excuss?
Peter: Hello, Thank you for choosing www.connectocasino.com. Please provide me your username (if you are an existing player) along with your question so I may assist you more efficiently.
you: wbwinkle
Peter: One moment please...
Peter: Your account is being reviewed as we speak
Peter: Your refund has been queued for approval to be sent to your neteller account
you: what amount would that be
Peter: $**** <- I deleted the amount to post here.
you: Thank You I hope you have a wonderful day!
Peter: Same to you
Peter: bye
*************
Lets see if qued means it will actually get to my neteller account.
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Old 04-25-2005, 11:03 PM
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keep us up to date on this!
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Old 04-26-2005, 01:33 AM
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I think we got to them :)

The money is in my Neteller account!
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Old 04-26-2005, 01:36 AM
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Now I am trying to get them to redeem the couple thousand comp points I have earned.

This matter I will take with a grain of salt, not to important.
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Old 04-26-2005, 02:36 AM
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they should give you the comps, that would actually be funny if they pay you but wont give up the points lol.. glad you got paid man
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Old 05-01-2005, 04:23 PM
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I have tried to redeem my comps, one email everyday for over a week. NO comp points have been redeemed, over 2000 comp balance.
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Old 05-01-2005, 05:26 PM
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I had my comps done via live chat with no problem there
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