Thread: Connect to Casino Hoax

Hello,

Just wanted everyone to know that Connect to Casino is the worst casino on the net. I joined about a month ago and had several issues with cashing out, overall I dicided to play the winnings and lost over $300.00. I deposited over $500.00 in real money to date.

Today is my B-Day they sent me an e-mail stating: "All birthday boys and girls get $ 50 free on their birthdays if they email: Support@connectocasino.com with "My birthday" in the subject line! You must have deposited $ 50 or more at some time in the past to be eligible for this promotion. "

I did and nothing, I opened 4 tickets for them to call me back since midnight yesterday and nothing, I called the "Emergency line" no reply, I e-mailed them 3x between yesterday and today and still nothing.

Well it seems I got BURNED and it's my B-day. But just wanted to say PLAYERS BEWARE <---------

aww sry to hear that king. happy birthday and i hope it got better for you.

Thank you for the Happy B-day Sue, still no word from Connect to though. Well that's how the cookies crumble I guess.

On to the next one !!!!!!!!!!!!

Please wait for a site operator to respond.
You are now chatting with 'Fred'
Fred: Hello, Thank you for choosing www.connectocasino.com. Please provide me your username (if you are an existing player) along with your question so I may assist you more efficiently.
you: Pokerkings70
you: Hello, I hope you can assist me. On Oct 4th I sent 4 e-mails with the subject line "My Birthday" to date I have not recd the $50 bonus. I also sent 5 tickets for the same subject. Its now been several days later and still nothing?
Fred: One moment please...
you: thanks
you: Hello?
Fred: Your patience is appreciated. I will be with you shortly.
you: ok, thanks
Fred: You must have deposited $ 50 or more at some time in the past to be eligible for this promotion.
Fred: Please use this link to review our current bonuses: http://www.connectocasino.com/promotions.php
Fred: http://www.connectocasino.com/promotions.php
you: I did I recd an e-mail from your casino stating that I would rec $50.00 bonus for my B-day. As long as I deposited over that amount, which my account surely states I have.
you: the web page you just sent me also states the same
Fred: it appears that you never deposit money in this account
Fred: You must have deposited $ 50 or more at some time in the past to be eligible for this promotion.
Fred:
you: check my account I deposit way over that amount, I even used some of the promotions like 1600% and so fourth.
you: I read the terms I'm entitled to this bonus based on the conditions
you: My Neteller account even shows I deposited several times in your casino
Fred: obviously, you have more than one account because on account username Pokerkings70 you never deposit money before
Fred:
Fred:
Fred: Just remember that you can only have one account
Fred: if you want to keep only one account feel free to e-mail withdrawals@connectocasino.com statement that you understand and agree with our terms and conditions along with our faxback form
Fred: Please use this link to find and print out our "Faxback" form. Please follow the instructions for returning this information to us to complete your account file. http://www.connectocasino.com/faxback.html
Fred: http://www.connectocasino.com/faxback.html
Fred: Is there anything else I can do for you?
you: I have only one account that I deposit from, you guys are unreal. But don't worry I will find out how to expose you to the gambling community. Like all free chips, bonus rating etc and I will file a complaint with the online BBB. This is such Bull. I will get my revenge, contacting Neteller also and stating that my deposits were not honored.

way to go any replys yet?