Hi There

I come from Switzerland--in the middle of november i received a letter from Spin Palace with a 100 Free Spins on a Witch etc. slot. in the end i had a 1000euro--wich i wanted them to pay me out. i made all they asked for and sended a fax on the given adress--no answer. i mailed and asked why they did not response? they did not receive anything from me -was the answer. i went to a copy-shop made expensive copies (passport etc.) went to the mail in zuerich and off it went again--no answer.i mailed again and asked why they did not answer? the german speaking women in charge said ,my copies were too dark they are not useable. again the same procedure with a coloured copie-again no answer,--i mailed again --the women said :still too dark we can not use them. on the 18. of december i sended the whole bag by mail on the adress wich the support gave me. yesterday i mailed and asked what is going on? the answer : we did not receive any letter of yours!!!
tell me : what can i do ?
greetings hansi5322